Joe Maller.com

Our sad GE Oven Saga

Normally I don’t like to use this site to vent or gripe, but I’m going to make an exception here.

For the past several months, the oven in our 3.5 year old GE Profile gas range (JGS968) has been half-broken. It leaks gas and won’t stay hot.

The problem is completely reproducible:

  1. Set oven to some common baking temperature, like 350°.
  2. About 5-10 minutes after the oven comes to temperature, the smell of gas will be noticeable. It has essentially “gone out”. The oven will start to lose temperature but the flow of gas seems to continue.

If the oven is turned off and restarted to again bake at 350°, the temperature will start out significantly below the 350° mark. Often, the temperature will then stall, never rising above the first sampled temperature.

The oven can be “re-lit” by rapidly opening and closing the door. Like a bellows. There is an audible ‘poomf’ and the temperature immediately starts rising again.

The stovetop burners work fine. The only time we smell gas is when trying to use the oven.

It should be obvious that this problem makes the oven nearly useless. Besides gassing everyone out of the room, it can’t hold a temperature so baking and slow-cooking are nearly-impossible. At least the broiler works.

I’m a repair guy, see I have a shirt.

So far we’ve had five visits from three different GE repairmen. Of the three, only one was worth paying. Of course we never saw that one again.

The first visit, way back in December, the guy came with some sort of gas-sniffing instrument, poked around for 5 minutes then told me to change the incoming gas line, that GE doesn’t cover that and it just cost me $100 for him to tell me that. I pointed out that there were no gas problems with the stove, which feeds from the same hose, but he insisted, swiped my credit card and left.

The second visit, was the nice and seemingly competent repair guy. After listening and poking around more than any of them, I’m seem to remember this was the only repairman who checked behind the oven, after asking a lot of questions (!), he replaced the igniter, and billed us for the part.

Third and fourth visits were the first guy again, but at least we’d been escalated so no more charges. First he determined it was a part which would need to be mailed to us. Part ordered, next visit scheduled. Next visit, part replaced. He waited a few minutes to be sure it worked, which wasn’t long enough, then left. We tried to cook dinner the next night and the problem was as bad as ever, or slightly worse.

Today I had the worst repair visit ever. After describing our completely reproducible problem in detail, the GE repairman told me that our problem was “not possible”, condescendingly implied that I was confusing the smell of a warm oven with the smell of gas and then left. Sure, I called GE customer service (800-386-1215) and constructively bitched them out, but it still cost me another half day and raised my blood pressure to Bruce Banner levels.

Our next repair is scheduled with an independent service company on April 1st. Fitting.


iTransmogrify server issues

Google Code is returning Server errors when trying to load any of the iTransmogrify! source files or project pages. This has effectively taken the whole thing offline.

I have a solution which I will try to implement in the next hour, but it will be somewhat difficult and clumsy without access to the SVN repository.

Sorry about this, we’ll be back shortly.

Update: All working and back to normal.


Home movies as iTunes TV Shows

We usually keep our home movies in iPhoto, but recently I’ve started moving some select clips into iTunes. Unfortunately, the list of Movies quickly becomes unmanageable. These kinds of videos are much easier to work with when grouped as TV shows, but unfortunately iTunes won’t batch convert Video Kind.

So I wrote a script. In addition to defining selected movies as a show, it also tags their season with the current year and sets the Show Title. Here’s the script: (Open in Script Editor)

set showTitle to display dialog “Enter TV Show Title” default answer “Family Videos” buttons {”Cancel”, “Ok”} default button 2

set theYear to year of (current date) as integer

tell application “iTunes”

copy selection to tracklist

repeat with theTrack in tracklist

set show of theTrack to text returned of showTitle

set season number of theTrack to theYear

set video kind of theTrack to TV show

end repeat

end tell

 

To use that, just select some movies in iTunes and run the script. Whatever’s selected will be tagged and grouped under the title you entered.

Now our home movies are all grouped together and easily synced to iPhones or other iTunes fed products like iPods and Apple TVs. To view videos on any of those devices, the movies will need to be converted to iPod compatible format. QuickTime can do it, but iSquint/VisualHub can do it much faster.

This could have been done with AtomicParsley, but AppleScript is easier and pre-installed on every Mac.

What would be really great is if iTunes and iPhoto could talk to one another and pull video content out. iPhoto has supported movies for years now, why can’t they talk to each other? (because neither was designed for handling video formats?)

There’s plenty of room to improve this, if you do please post a link in the comments.



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