Hoping for a better .Mac
Following up on yet-another dot-mac-sucks post, TUAW posted something of a petition drive to improve the .Mac service.
I just got a notice about updating my credit card so my .Mac account can auto-renew next month, and I was already seriously thinking about letting it lapse. The timing must have been right, here’s the feedback I left at the .Mac feedback form:
> My membership is up next month and I’m considering not renewing. I’ve been a member since the beginning, but $100 just seems like a lot of money for what we’re getting, and I’m just not using that much of the service.
> There is some buzz online about dissatisfacton with the .Mac service, and I think it’s justified. I hope you will be introducing more features, and especially more value in the near future. .Mac just hasn’t lived up to its promise or kept pace with cheaper or free competitors.
> At very least, all .Mac subscribers should get a complimentary QT Pro license.
That last bit has been an ongoing pet peeve of mine since before OS X. Apple is legally prevented from giving away several of the codecs in Quicktime, but AFAIK, there’s nothing preventing QT Pro licenses from being bundled in with all sorts of other software. Since crippling QT brings down the user experience of an otherwise great Apple product, it is in Apple’s best interest to make it absurdly easy to get QT Pro licenses. Maybe that “whole package” thing Steve Jobs talked about at WWDC could finally include QT Pro too, but I feel confident is saying it won’t. It should, but it won’t.
