iPhone activation hell
Day two, as far as I know we now have 2 successful activations out of 8.
The newly successful activation was blocked from doing anything last night and so was essentially a first try this morning. The rest of us who tried early seem to be locked in some sort of iPhone activation queue of doom.
News of the activation problems is spreading:
- This Digg thread, AT&T Activation Clumsiness hurts iPhone, says nothing, but it will have a zillion diggs by lunch. If things don’t get better the entire Digg top ten will be iPhone woes.
- Tuaw: While some sit in raptured bliss, others await activation
- Massive thread on MacRumors forums: iPhone Activation Issues
- Engadget: iPhone activations hosed until morning?
- Plenty more here: iphone activation – Google Blog Search
- Apple support is lit up: Apple – Support – Discussions – Phone
I’m trying to figure out who this is worst for. I’m thinking AT&T, who should be spinning furiously about how the activation problems are the fault of other carriers, the number transfer system or whatever. Their market value is going to get hammered on Monday. Have fun with the brand rebuilding since you’re going to be fondly known as the POS that kept us from using our new iPhones.
I just called the iPhone Activation Line, 877-800-3701, got a recorded message and disconnected. Nice. Also tried 877-419-4500 which put me on hold, I’ll try calling again later.
It is sort of funny how the communal joy of this experience has turned into communal frustration for so many. No, it’s not really funny at all. I want this very expensive, beautiful and fully useless thing to start working.

